You handed it off on Monday. By Wednesday, it was back on your desk. Not because your manager is incompetent. Because you never actually handed it off. The Real Problem Most leaders believe they’ve delegated when they’ve assigned. Those are not the same thing....
You’re in the office before anyone else arrives and you leave after everyone else is gone. You’ve always been the hardest worker in the building. That’s how you got here. And right now, that same work ethic is the reason the business can’t grow past you. Effort...
You took four days off last summer. By the second day, you had eleven unread texts from your operations manager, two missed calls from a technician who couldn’t get a permit pulled, and a customer complaint that escalated because no one knew whose job it was to...
